This is Broken


I got an American Express card in 2004 so I could put all my business expenses on that card. My thought was by having a card devoted to business expenses, it would make tax time next year a lot easier, since purchases could be easily totalled up and verified. Today I got my year-end summary of purchases and there were a bunch of charges I couldn't remember from Jan-March of 2004, so I logged into the site to look up those months and these were my statement options. What you see above is the dropdown option to fetch statements, but it stops at July of 2004

I looked and looked, and couldn't find older statements so I called customer service for the web site and was told they only maintain 6 months of archived statements. It's funny because conventional tax/accounting wisdom is that statements should be saved for 7 years in case of an audit, and I specifically went paperless/snailmailess with AMEX so that I could access everything online. The kicker is that any statement over 6 months old costs $5 to retreive through their archive service.

Suffice to say that it's time for me to pick a new credit card that can actually deliver business service.