This is broken too: Threadless shopping cart logins

Threadless is my favorite place to buy t-shirts, period (this includes any offline stores). I’ve bought dozens and dozens of them and I even subscribed to the shirt of the month club for a year, but every time I make the mistake of throwing a few shirts in my virtual cart and then remembering to login afterwards, I lose all my previous selections. I buy shirts there every couple months and in between each visit I often forget about this bug in the long lost hopes someone fixes it. When I got hit with it for the millionth time tonight, I took a few quick screen captures to demonstrate the problem.

Here is video of the shopping cart failure

The first 30 second bit is me adding a shirt to my cart, continuing to shop, then logging in and trying to check out, but my cart turns up empty. Not good.

The second shorter bit is after I add a shirt to my cart, go to check out, then remember I should login to grab my saved address/credit card/etc info, but as you can see it clears out the cart. Oftentimes I lose 15 minutes of shopping time picking out just the right shirts in my size because the cart clears out every time upon login. Then I have to try and remember all the designs I liked and put them back in the cart (often I just quit and shop the next time they send me a ‘new releases’ email)

Threadless, I love you guys to death but I’ve encountered this bug for about two years and would love love love it if you fixed it with some cookie/session storage of shirt selections so I don’t lose my cart upon login

(why login? if you don’t login, it basically creates a new threadless account with your exact same details and there was a time I was subscribed to their mailing list three times under different “accounts”).

update: by the power of greyskull, this has been fixed!

7 Comments

  • wow, i’ve ran into this bug so many times and cursed it every single time (especially on $10 sale days). who would have thought that a little blog post would get it fixed. the internet triumphs over itself, again.

  • actually. we are going to use this blog as our bug tracker. so please feel free to blog all the other bugs you have found.
    thanks,
    harper

  • Holy crap, awesome. I just tested this out and it worked (and I ordered 7 shirts in the process). Thanks Harper!

  • If you haven’t already, you might want to try posting this on their Get Satisfaction site:
    http://getsatisfaction.com/threadless

  • Yep, that one drives me mad aswell. It’s made me abandon orders in the past.

  • Next time I need something fixed on the internet, I’m asking you to post about it Matt.

  • I can’t seem to get the Threadless website to let me OPEN my cart. So, even though I’d like to buy stuff, I give up. Very frustrating. I can put stuff in, but most of the time, can’t get into the cart to purchase. Seems like a poor business strategy on their part…this ought to be easier.

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